Request work
Tell us what you need done.
This comes straight to the office in Mystic. If you are already an AGSM customer, we already have your property on file, so you are not signing up for anything again. You will hear back within one business day with a written price.
Request received.
It is with the office now, filed against the property you gave us. Someone will be back to you within one business day with a written price.
Need it sooner, or is something urgent? Call or text (860) 980-1129.
What happens next
Three steps, and you are not chasing us for any of them.
Every request goes to the same office, in order, and gets answered inside one business day.
STEP 01
It lands on your property file
We match the request to the property and the history we already have for it, so you are not explaining your yard from scratch.
STEP 02
You get a price in writing
Sometimes off the description and the photos. If it needs eyes on it, we book a time to walk the property with you. Either way the number comes in writing before anyone starts.
STEP 03
You approve it, then it goes on the schedule
Approve the price and we give you the week the crew will be there. Nothing gets done, and nothing gets billed, off a form submission alone.
Questions people ask before they send it.
I am already a customer. Why do I have to fill in my address again?
So we know which property the job is for, and that is the only reason. It does not open a second account and it does not create a second property on your file. Use the phone number and email we already have for you and this attaches to the account you have had all along.
Do I need to log in to the customer portal for this?
No. The portal is there if you want to see invoices and past visits, and you can still get to it from Customer Login. For asking us to do a job, this form is all you need.
Is this a booking or a quote?
A quote. You get a written price first, you approve it, then it goes on the schedule. Nothing is committed by sending this.
How fast will I hear back?
One business day. Requests that come in over the weekend get answered Monday morning. If it cannot wait that long, call or text (860) 980-1129.
What if a tree is down, or the driveway needs plowing now?
Call (860) 980-1129. A form sits in a queue. During a storm the phone is the fastest way to get a truck moving.
Can I send photos?
Text them to (860) 980-1129 and we will match them to your request. Photos of the spot you are talking about cut a site visit out of the process more often than you would think.
Can I ask for more than one thing at once?
Yes. Tick everything that applies and describe all of it in the box. One request, one price breakdown, and you decide which lines you want.